SuperGroup CRM
Reports
Select a report from the sidebar to view its data.
Account Reviews and Notes
Review of high-priority customer accounts and associated notes.
Archived Withdrawal Search
Search for an old, completed withdrawal by its Transaction ID and completion date.
BetGames Wagering Check
Wagering activity and status for BetGames promotions.
BetSaver Payouts
Payouts issued through the BetSaver feature.
VIP Bonus Check
Bonuses awarded to VIP customers.
CSAT Dashboard
Customer satisfaction survey results and analytics.
Welcome Pack Check
Status of welcome packages for new customers.
Betway Rewards
Customer enrollment and status in the Betway Rewards program.
Betway Benefits
Search for a customer to see their history of free flights, spins, and bets.
WARZA Failed Vetting
Accounts that failed the WARZA vetting process.
Total Deposits vs Withdrawals
A summary of total deposits against total withdrawals for a period.
Soft Locked Accounts
Accounts that are currently in a soft-locked state.
Password Reset Report
Search for a customer to view their password reset history.
Promotional Opt-in Check
Search for a customer to see their promotional opt-in history.
Linked Number Search
Search for an account to see its phone number update history.
Failed Withdrawal Report
A log of all withdrawal transactions that have failed.